MORTGAGE MASTER Service Corporation

Customer’s Bill of Rights

It is our desire to clearly state the principles and ideals that guide all of us at Mortgage Master in our relationship with our customers:

As our customer, you are entitled to be treated with dignity, friendliness, honesty and respect.

As our customer, you are entitled to prompt, courteous and knowledgeable answers to your questions. You are entitled to all the help we can give in finding exactly the right product, solution or information you need.

In addition, you are entitled to the correct solution for your needs; not the most-profitable product for us.

As our customer, you are entitled to know how your Reverse Mortgage is being processed, what stage it is in and when it will be completed.

As our customer, you are entitled to privacy and confidentiality of your personal information, and to have this information preserved and safeguarded at all times.

As our customer, you will be treated, as we would like to be treated. “We’re not afraid to show you the fine print.”

Copyright © 2009 MORTGAGE MASTER SERVICE CORPORATION
Licensed by the Department of Financial Institutions through the Nationwide Mortgage Licensing System under license number CL #40445
For more information call 800-583-7200